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Att söka samhällsinformation. En användarundersökning
University of Borås, Swedish School of Library and Information Science.
University of Borås, Swedish School of Library and Information Science.
2003 (Swedish)Independent thesis Advanced level (degree of Master (One Year))Student thesisAlternative title
Seeking citizenship information. A user study (English)
Abstract [en]

Citizenship information is defined as the information the citizen needs to be able to take part in and influence the society. Since it is a democratic issue that information concerning the citizens role in society really reaches the citizens, it is of importance to study how the citizens proceed when they have a need for this information. The aim of this Masters thesis is to investigate how our eight informers proceed when they experience this need in a non-work situation. We performed qualitative interviews. The most important part of our interviews was the introduction of some fictitious problems to the informants. We wanted them to tell us how they thought they would go about to find information revolving the problems. We placed the answers in a model over the human information behaviour. It showed that the informants mostly used the Internet, mass media and personal contacts when they had a need for citizenship information. The problems character, problems concerning simple facts or problems of a more orienting character, was of importance when it comes to how the informants choose to proceed. The more personally involved the informants became, the more an active search they performed. We were interested in whether the public library were used as a source of citizenship information or not, and it was evident that it wasnt.

Place, publisher, year, edition, pages
University College of Borås. Swedish School of Library and Information Science (SSLIS) , 2003.
Series
Magisteruppsats i biblioteks- och informationsvetenskap vid Bibliotekshögskolan/Biblioteks- och informationsvetenskap, ISSN 1404-0891 ; 2003:10
Keywords [en]
library and information science
Keywords [sv]
biblioteks- och informationsvetenskap
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:hb:diva-20880Local ID: 2320/932OAI: oai:DiVA.org:hb-20880DiVA, id: diva2:1312814
Note
Uppsatsnivå: DAvailable from: 2019-04-30 Created: 2019-04-30

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CiteExportLink to record
Permanent link

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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf