Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Psychological problems when implementing an information system
University of Borås, School of Business and IT.
University of Borås, School of Business and IT.
University of Borås, School of Business and IT.
2011 (English)Independent thesis Advanced level (degree of Master (One Year))Student thesis
Abstract [en]

Many problems related to information systems implementation are psychological rather than technical. It is necessary to adapt good enough to the current situation in the business to avoid bad user reactions. One of the most important quality factors of an information system is user acceptance. Information system implementation projects have been historically bothered by failures for which user resistance has been identified as an important reason. A poor adaptation of old data may cause user frustration. But the most important problem perhaps is how to deal with the people and know their psychological constraints involved in the system change, their lack of competence And also their reluctance to accept the new system. A poorly designed system interface also becomes an obstacle for the users and they would become more unwilling to tolerate it. This study presents a theoretical and empirical understanding of user acceptance during the implementation of an information system and provides suggestions to an individual and also organizations for tackling such resistance and enhances user satisfaction.

Place, publisher, year, edition, pages
University of Borås/School of Business and Informatics , 2011.
Series
Magisteruppsats ; 2010MI13
Keywords [en]
user acceptance, cognitive psychology, interaction design, usability, psychological constraints, implementation
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:hb:diva-20383Local ID: 2320/7967OAI: oai:DiVA.org:hb-20383DiVA, id: diva2:1312317
Note
Program: Magisterutbildning i informatikAvailable from: 2019-04-30 Created: 2019-04-30

Open Access in DiVA

fulltext(893 kB)6 downloads
File information
File name FULLTEXT01.pdfFile size 893 kBChecksum SHA-512
899dd3de9c3052cf644bc94540934acf54da27a45344a264e01362487491bfe884b464de39506f9101bb11d50c1178e44bbd2e6399ca8d38267e5711b95020fa
Type fulltextMimetype application/pdf

By organisation
School of Business and IT
Engineering and Technology

Search outside of DiVA

GoogleGoogle Scholar
Total: 6 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 2 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf