Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Bibliotekariers manuella sökstrategier: en undersökning från 1994-95 på två folkbibliotek
University of Borås, Swedish School of Library and Information Science.
2010 (Swedish)Independent thesis Advanced level (degree of Master (One Year))Student thesisAlternative title
Librarians’ manual search strategies : a study from 1994-95 at two public libraries (English)
Abstract [en]

The purpose of this Master’s thesis is to investigate how librarians solve difficult reference questions. The aim is to discuss the nature of reference work – do librarians make conscious decisions regarding search strategies or do they rely principally on their instincts, or simply chance. The thesis is a qualitative study. The main material consists of 36 actual reference transactions that were gathered using the observation method during a five week period at two public libraries in 1994-95. Since the study was undertaken before “the Internet revolution” its main focus is on manual searches. To gain a deeper understanding of the reference process and the librarians’ views on search strategies five interviews with a selection of the observed librarians were also performed. This empirical material was then used to compare with the reference process as described in theory by – mainly – William A. Katz, Denis Grogan and Marcia J. Bates. The study shows that answering difficult reference questions can be a highly creative task and that the approach favoured by Grogan and Bates, which consists of search strategies and tactics rather than detailed charts, is the most consistent with actual practice. The study further shows that librarians’ views on whether or not they consciously use search strategies vary greatly and that either way they have a difficult time expressing these strategies.

Place, publisher, year, edition, pages
University of Borås/Swedish School of Library and Information Science (SSLIS) , 2010.
Series
Magisteruppsats i biblioteks- och informationsvetenskap vid institutionen Biblioteks- och informationsvetenskap, ISSN 1654-0247 ; 2009:78
Keywords [en]
sökprocess
Keywords [sv]
referensarbete, sökstrategier, söktaktiker, informationssökning, referensbibliotekarie, folkbibliotek
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:hb:diva-19750Local ID: 2320/6108OAI: oai:DiVA.org:hb-19750DiVA, id: diva2:1311684
Available from: 2019-04-30 Created: 2019-04-30

Open Access in DiVA

fulltext(311 kB)12 downloads
File information
File name FULLTEXT01.pdfFile size 311 kBChecksum SHA-512
cb278bcec8b60d123999a13bd840cf02c124ff624aaf5b75a69345dbebd24b2f622b28a7ecda518bb836feda37ab5fcab4df4af3818deb7474d6a0e32d9b09ef
Type fulltextMimetype application/pdf

By organisation
Swedish School of Library and Information Science
Social Sciences

Search outside of DiVA

GoogleGoogle Scholar
Total: 12 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 6 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf