The main purpose of this thesis is to examine the process of selecting films at Bibliotekstjänst and at Swedish public libraries. The tools that have been used for analysing and interpreting the results from the interviews and the questionnaire are theory-based models describing the selection process concerning film and Carl Gustav Johannsen’s quality definitions. The result of the investigation shows that Bibliotekstjänst doesn’t really work with any quality definitions in their selection process. In spite of this, their way of working can be compared with Johannsen’s user-based quality definition. This definition is also used by librarians who as well as this use the transcendent definition. The product- and standard-based definitions are to a lesser extent used by librarians. The conclusion drawn concerning which external factors that influence Bibliotekstjänst, are that the main factor affecting the range of films available is the video rental license that each film has to have before libraries have the right to hire it out. When it comes to the question if Bibliotekstjänst control which films libraries can buy, there is a difference in the result from previous research and the result from this study. It could be that this difference has something to do with a possible change in the communication between librarians and Bibliotekstjänst. This thesis also shows results concerning whether libraries have a written policy for their film collections. Not many libraries do and it could be that this has a negative effect on how films are selected and the development of a film collection that is user-friendly.