Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Utvärderingsmodeller, Hur några av Göteborgs universitets- och högskolebibliotek har utvärderat sina IT-tjänster
University of Borås, Swedish School of Library and Information Science.
University of Borås, Swedish School of Library and Information Science.
2000 (Swedish)Independent thesis Advanced level (degree of Master (One Year))Student thesisAlternative title
Strategies for evaluation, How some of the university libraries of Gothenburg have evaluated their electronic services. (English)
Abstract [en]

The main subject with this master thesis is to take a closer look on how some of the university libraries of Gothenburg have evaluated their electronic services (such as search-systems, Internet-based services, CD-ROM etc.). The information technology has made its way into the library field during the past century and needs to be evaluated and quality measured to ensure the best possible service to the users. Since evaluation of electronic services is a new area in the evaluation field, some problems has arisen in terms of choosing evaluation strategies and finding the appropriate performance indicators for the evaluation process. The main questions asked in the thesis are; - Which are the most common theoretical strategies for evaluation? - How do some of the university libraries of Gothenburg perform evaluation in practice? - How does the various strategies for evaluation apply to the context of this thesis? The results show that specific strategies for evaluation aren't used in the reports discussed in this thesis. The results also show that there are problems with choosing evaluation strategies and indicators when evaluating electronic services. Authors such as Vedung, Zetterlund, Erens and Lancaster among others are presented in the thesis. Their work combined with results from collected evaluation reports from the university libraries and interview-material, is analysed and put together to put the new aspects on evaluation in context.

Place, publisher, year, edition, pages
University College of Borås. Swedish School of Library and Information Science , 2000.
Series
Magisteruppsats i biblioteks- och informationsvetenskap vid Bibliotekshögskolan/Biblioteks- och informationsvetenskap, ISSN 1404-0891 ; 2000:20
Keywords [en]
indikator, it-tjänst, modell
Keywords [sv]
utvärdering
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:hb:diva-18330Local ID: 2320/1654OAI: oai:DiVA.org:hb-18330DiVA, id: diva2:1310246
Note
Uppsatsnivå: DAvailable from: 2019-04-30 Created: 2019-04-30

Open Access in DiVA

fulltext(228 kB)405 downloads
File information
File name FULLTEXT01.pdfFile size 228 kBChecksum SHA-512
ce347fbf083d0a7bc7b01bda0a69c6fca452f5fce9560ad3dfec66cabff656bdd3a60ec203fe05ea535b12a596bd0cfbe7e5803d100f0b28e284f21bb41eb1b4
Type fulltextMimetype application/pdf

By organisation
Swedish School of Library and Information Science
Social Sciences

Search outside of DiVA

GoogleGoogle Scholar
Total: 405 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 16 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf