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”Känner du dig välkommen?”: En undersökning om användares upplevelser och åsikter av miljön och servicen i Högskolebiblioteket i Halmstad
University of Borås, Swedish School of Library and Information Science.
2002 (Swedish)Independent thesis Basic level (degree of Bachelor)Student thesisAlternative title
”Do you feel welcome?” : A user-survey on users experiences and views of the environment and services of the University Library of Halmstad (English)
Abstract [en]

The purpose of this thesis is to explore the experiences and views some users have of the library environment and services of the University Library of Halmstad. The main question to be answered in this thesis is what importance the users attribute to the library environment and services while pursuing their most recent library errand. To answer this question a study of relevant literature on the subjects of library environment, library services and user-surveys in other academic libraries was carried out and a questionnaire was distributed to 22 respondents in the process of visiting the University of Halmstad Library. The literature background and the results of the conducted study were interpreted and discussed and led to the following conclusions: 3 respondents encounters with the library environment and its services were negative in part and thus their experiences and views were relevant to the completion of their library errands. The other respondents’ encounters confirmed their overall positive earlier experiences and views of the library environment and its services, but had no real concrete significance for the completion of their library errands.

Place, publisher, year, edition, pages
University College of Borås. Swedish School of Library and Information Science , 2002.
Series
Kandidatuppsats ; 2002:4
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:hb:diva-18311Local ID: 2320/1624OAI: oai:DiVA.org:hb-18311DiVA, id: diva2:1310227
Note
Uppsatsnivå: CAvailable from: 2019-04-30 Created: 2019-04-30

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf