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Advancing to the Next Level: Caring for Evaluative Metrics Monsters in Academia and Healthcare
Erasmus School of Health Policy and Management, Rotterdam, The Netherlands.
Centre for Science and Technology Studies, Leiden, The Netherlands.
University of Borås, Faculty of Librarianship, Information, Education and IT. (KIR)ORCID iD: 0000-0002-1504-8395
Leiden University.
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2018 (English)In: Living with Monsters?  IS&O 2018.: Social Implications of Algorithmic Phenomena, Hybrid Agency, and the Performativity of Technology. / [ed] Schultze U., Aanestad M., Mähring M., Østerlund C., Riemer K., Springer, 2018, Vol. 543Conference paper, Published paper (Refereed)
Abstract [en]

In this paper we use the notions of play and (finite and infinite) games to analyze performance management practices in professional work. Whilst evaluative metrics are often described as ‘monsters’ impacting on professional work, we illustrate how metrics can also become part of practices of caring for such work. Analyzing the use of evaluative metrics in law faculties and in hospitals, we show how finite games – games played to win – and infinite games – games played for the purpose of continuing to play – are intertwined and how this intertwinement affects academic and healthcare work.

Place, publisher, year, edition, pages
Springer, 2018. Vol. 543
Series
Advances in Information and Communication Technology
Keywords [en]
Gamification, Performance management, Universities Health care
National Category
Information Studies
Research subject
Library and Information Science
Identifiers
URN: urn:nbn:se:hb:diva-15400DOI: 10.1007/978-3-030-04091-8_7ISBN: 978-3-030-04090-1 (print)OAI: oai:DiVA.org:hb-15400DiVA, id: diva2:1267473
Conference
FIP 8.2 Working Conference: Living with Monsters, San Franciso, 11-12 December, 2018
Available from: 2018-12-03 Created: 2018-12-03 Last updated: 2018-12-03Bibliographically approved

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Hammarfelt, Björn

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
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  • asciidoc
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