The purpose of the study is to investigate how the library's activities for digital assistance support older participants in learning to use digital technology. The libraries role in counteracting digital exclusion is investigated. To investigate this, both the participants and the staff who lead the activities were interviewed. Ten interviews of the users and four interviews of the staff were conducted. The results show that the participants have two main purposes of attending the activity: learning more about digital technology and socializing. More funding would be needed to further develop the activities. Practical exercises is positive for the participants learning. The knowledge of digtal technology vary between participants, and it would be beneficial if there were different levels of difficulties on the activities. In order for the staff to provide optimal guidance, their knowledge about different operating systems should improve. In addition, it may be an advantage if the participants receive information about smart technology, which can solve a common problem. Libraries play an important role in reducing the digital gaps. If the activites that strive to reduce the digital divide ended, it would enlarge the digital divide. The libraries are the top organisation that strive to counter digital divide.