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Verktyg för webbaserad medborgardialog: En analysav 33 kommunala webbplatser och ett förslag tillbedömningsverktyg
University of Borås, Faculty of Librarianship, Information, Education and IT.
University of Borås, Faculty of Librarianship, Information, Education and IT.
2017 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Tools for e-participation : a study of 33 municipal websitesin Sweden and the draft of an evaluation framwork (English)
Abstract [en]

This thesis is about the formation of recommendations fore-participation for the Swedish municipality of Kungälv. The municipality does currently not offer any web based tools for dialogue through citizens’ active participation in the political process. Therefore we examined which types of dialogue tools that are being used by other municipalities similar to Kungälv. These tools where tested on users in order to determine which aspects are beneficial or detrimental from a usability perspective. To our help, we developed a framework by modifying the Interdisciplinary User Experience Dimensions evaluation tool developed by Lachner, Naegelein, Kowalski, Spannoch Butz (2016). This framework is intended as a base for further studies into the development of a tool to quantify and compare a wide range of different aspects of web sites focusing on civil dialogue. The results reveal a number of problems and opportunities concerning different dialogue tools in the areas of content, usability and design.

Place, publisher, year, edition, pages
2017.
Keywords [sv]
Medborgardialog, användbarhet, användarupplevelse, kommunala webbplatser, digital delaktighet
National Category
Information Studies
Identifiers
URN: urn:nbn:se:hb:diva-14215OAI: oai:DiVA.org:hb-14215DiVA, id: diva2:1209163
Subject / course
Informationsarkitektur - Webbredaktör
Available from: 2018-06-21 Created: 2018-05-22 Last updated: 2018-06-21Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf