Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Att mötas människa till människa: En kvalitativ studie om hur medarbetare i ideella organisationer uppfattar mötet med nyanlända
University of Borås, Faculty of Librarianship, Information, Education and IT.
2018 (Swedish)Independent thesis Advanced level (degree of Master (One Year)), 15 credits / 22,5 HE creditsStudent thesisAlternative title
To meet face to face : A qualitative study on how employees in NGO’s perceive the meeting with immigrants (English)
Abstract [en]

In the light of the increasing globalization and immigration to Sweden, this thesis examines how the employees at Swedish NGO’s perceive the intercultural dialog with immigrants. The NGO’s are recognized as an important part in the ongoing work of integration. At the same time the employees often have a very limited formal education within the communication field and the NGO’s often lack a communications officer and a communications section. These employees are the ones that in their daily work meet the immigrants and are expected to help the immigrants integrate, meet swedes and learn the language. Using theories within the field of intercultural communication and intercultural communication competence, this thesis has examined how three employees at three NGO’s in Lund perceive the intercultural dialog with immigrants. The conclusions drawn are that the dialog is not perceived as intercultural at all, but as interpersonal, with more emphasis placed on the personality and no importance at all on cultural differences. Knowledge of Swedish and to have enough time to communicate are perceived as of great importance for the dialog. The context in which the dialogs take place seems to be crucial for how the dialog is perceived.

Place, publisher, year, edition, pages
2018. , p. 49
Keywords [sv]
Interkulturell kommunikation, ideella organisationer, dialog, interpersonell kommunikation, integration
National Category
Information Studies
Identifiers
URN: urn:nbn:se:hb:diva-13858OAI: oai:DiVA.org:hb-13858DiVA, id: diva2:1191980
Subject / course
Library and Information Science
Available from: 2018-03-28 Created: 2018-03-21 Last updated: 2018-03-28Bibliographically approved

Open Access in DiVA

fulltext(326 kB)21 downloads
File information
File name FULLTEXT02.pdfFile size 326 kBChecksum SHA-512
97a77308629fcc558f6564d7dc2b303239cc6cea58ec3b237c8163ec0d5e260b78873fe7d4e661ff1f472ac93414d742b042a816549d2ce2055d4c60826b07ff
Type fulltextMimetype application/pdf

By organisation
Faculty of Librarianship, Information, Education and IT
Information Studies

Search outside of DiVA

GoogleGoogle Scholar
Total: 21 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 251 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf