The dynamic and composite character of electronic resources raises challenges of their integration in library collections, impacting and changing traditional work processes. Academic libraries are particularly interested in this transition. Electronic resource management system (ERMS) is software that aims to support the library in the administration of all the phases that compose the complex life cycle of electronic resources, with the aim to rationalize and render their management more efficient. This study aims to advance an understanding of the impact of the introduction of an electronic resource management system in an academic setting. It will consider enabling and constraining factors of this technology in electronic resource management, as well as the influences on work processes of its use. It moreover investigates the challenges posed by its implementation. The study provides a look at these issues from the perspective of social shaping of technology and structuration theories. The study found that the introduction of a new electronic resource management system impacts work organization, workflows and activities, with a tight interconnection between electronic resource management system technology and work processes. The study also reveals how the adoption and integration of a new technology in existing workflows can act as a catalyst for change and as input to review procedures which can become fixed and inflexible.