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Inscribing Service into Essential ITSM processes
University of Borås, Faculty of Librarianship, Information, Education and IT. (InnovationLab)
University of Borås, Faculty of Librarianship, Information, Education and IT. (InnovationLab)ORCID iD: 0000-0002-1452-4206
University of Borås, Faculty of Librarianship, Information, Education and IT. (InnovationLab)
2016 (English)In: Proceedings the 27h Australasian Conference on Information Systems, Wollongong, 2016Conference paper (Refereed)
Place, publisher, year, edition, pages
Wollongong, 2016.
Keyword [en]
IT Service Management, ITSM, Service Dominant logic, Best Practice, Essential Processes
National Category
Information Systems, Social aspects
Research subject
Bussiness and IT
Identifiers
URN: urn:nbn:se:hb:diva-11720OAI: oai:DiVA.org:hb-11720DiVA: diva2:1063372
Conference
Australasian Conference on Information Systems, Wollongong, December 5-7, 2016
Available from: 2017-01-10 Created: 2017-01-10 Last updated: 2017-01-10Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
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