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Safety on Passenger Ferries from Catering Crew's Perspective
University of Borås, Faculty of Caring Science, Work Life and Social Welfare.
2016 (English)In: Social Sciences, ISSN 2076-0760, Vol. 5, no 3Article in journal (Refereed) Published
Abstract [en]

The majority of employees on passenger ferries consist of the catering staff: those who operate in restaurants, shops, and in the hotel on board. Research on this category is scant. The aim of this study is to investigate the catering staff’s experiences and perceptions of safety practice on board passenger ferries. The methods are semi-structured interviews and a qualitative content analysis of official documents and research articles. Results: Increased safety regulations and directives on an international and a national level have taken place after the major ferry disasters of late 1990s. Changes in the safety organization on the passenger ferries have resulted in more involvement of the catering crew in safety on board. Safety awareness and the way the catering staff think about safety have improved. The risk of terrorism has further reinforced safety awareness. A clear challenge for safety work on ferries is the reduction of catering crew. The transition to job flexibility for catering crew may constitute risk factors regarding safety and security.

Place, publisher, year, edition, pages
2016. Vol. 5, no 3
Keyword [en]
catering staff, risk, passenger ferries, safety, safety awareness, security
National Category
Work Sciences
Identifiers
URN: urn:nbn:se:hb:diva-11696DOI: 10.3390/socsci5030038OAI: oai:DiVA.org:hb-11696DiVA: diva2:1063173
Available from: 2017-01-09 Created: 2017-01-09 Last updated: 2017-01-09Bibliographically approved

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Publisher's full texthttp://www.mdpi.com/2076-0760/5/3/38

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Oudhuis, Margareata
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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf