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Communicative Criteria for Usability Evaluation
Högskolan i Borås, Institutionen Handels- och IT-högskolan.
2010 (engelsk)Inngår i: OZCHI 2010, November 22-26, 2010, Brisbane, Australia.Artikkel i tidsskrift (Fagfellevurdert) Published
Abstract [en]

Today we are primarily using computers for communication. We communicate via computers as professionals and at our spare time. One growing context of computer use is when we as citizens communicating with authorities. This paper suggests communication criteria for evaluation of public e- services. The suggested criteria are derived from a communication perspective and applied in a case study for evaluation of an e-service. Communication between authorities and citizens are often communication intensive and consequently conditions and consequences of communication should be evaluated. The aim of the suggested communication criteria is to be a complement to established traditional usability criteria.

sted, utgiver, år, opplag, sider
2010.
Emneord [en]
usability criteria, e-services, design principles, guidelines, Human-Computer Interaction
HSV kategori
Identifikatorer
URN: urn:nbn:se:hb:diva-2896Lokal ID: 2320/7173OAI: oai:DiVA.org:hb-2896DiVA, id: diva2:870990
Merknad

Sponsorship:

Energimyndigheten, Boverket

Tilgjengelig fra: 2015-11-13 Laget: 2015-11-13 Sist oppdatert: 2018-01-10

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Cronholm, Stefan

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