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Information seeking in a time of war: coping with stress in Lithuania during the Russia/Ukraine war
University of Borås, Faculty of Librarianship, Information, Education and IT.ORCID iD: 0000-0003-4941-8443
University of Borås, Faculty of Librarianship, Information, Education and IT. Faculty of Communication, Vilnius University, Vilnius, Lithuania.ORCID iD: 0000-0003-3412-2420
2025 (English)In: Journal of Documentation, ISSN 0022-0418, E-ISSN 1758-7379, Vol. 81, no 7, p. 31-62Article in journal (Refereed) Published
Abstract [en]

Purpose

The aim of the research reported here was to determine how Lithuanian citizens engaged in information-seeking behaviour in response to the stress caused by the Russian invasion of Ukraine.

Design/methodology/approach

An interview survey was designed, using a semi-structured interview schedule. A convenience sample of 21 participants was obtained and the interviews lasted between 20 and 70 min. The schedule design was guided by the transactional theory of stress and coping and employed the Perceived Stress Scale.

Findings

A majority of participants experienced moderate to high levels of stress associated with the war in Ukraine. Information seeking and discussing information found with family members and friends played a significant role in helping to moderate stress. Most of the participants understood more than one language and, consequently, were able to compare local information sources with international sources. Only five participants were active users of social media, the rest were critical of these sources. All participants valued those sources they believed to be reliable and truthful.

Research limitations/implications

The small convenience sample of educated urban participants limits generalizability but provides indicative findings for future investigations into information behaviour during prolonged international conflicts.

Practical implications

The study highlights the importance of media literacy in managing psychological stress during geopolitical tensions, demonstrating how strategic information seeking and social support can serve as effective coping mechanisms.

Social implications

The research reveals psychological impacts of war beyond direct conflict zones, illustrating how communities develop collective emotional resilience through informed, critically engaged information practices.

Originality/value

The study provides unique insights by examining war-related stress in a neighbouring country not directly experiencing conflict, applying stress-coping theory to understand intricate information-seeking behaviours during a geopolitical crisis.

Place, publisher, year, edition, pages
2025. Vol. 81, no 7, p. 31-62
Keywords [en]
Information behaviour, Information-seeking behaviour, Media use, Stress, Stress-coping theory, Ukraine, War
National Category
Information Studies
Research subject
Library and Information Science
Identifiers
URN: urn:nbn:se:hb:diva-33120DOI: 10.1108/jd-06-2024-0156Scopus ID: 2-s2.0-85214131848OAI: oai:DiVA.org:hb-33120DiVA, id: diva2:1926954
Available from: 2025-01-13 Created: 2025-01-13 Last updated: 2025-01-17Bibliographically approved

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Wilson, TomMaceviciute, Elena

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CiteExportLink to record
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