CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • harvard-cite-them-right
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Consumers' views towards electronic payment tools: users' comparison between Alipay in China and Swish in Sweden
University of Borås, Faculty of Textiles, Engineering and Business.
University of Borås, Faculty of Textiles, Engineering and Business.
University of Borås, Faculty of Textiles, Engineering and Business.
2019 (English)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

In order to achieve a cashless society, many countries have started to use electronic payment methods and tools to replace traditional payment methods. China and Sweden already have mature electronic payment tools, Swish, and Alipay. In this research, a phenomenological approach was used to interview users comparing two electronic payment tools, the Chinese Alipay and the Swedish Swish. The analysis of the respondents’ answers shows that convenience, security, and cost of electronic payment tools are the most important aspects to them, which is in line with previous research on acceptance, adoption and use of new technology, not only electronic payment tools. Convenience and security were more important. However, too much convenience will affect the interviewees' trust in electronic payment tools because it will make interviewees feel unsafe. Respondents' trust is affected by their own acquaintance; they trust electronic payment tools they know better.

Place, publisher, year, edition, pages
2019.
Keywords [en]
consumers' views, electronic payment tools, EPS, Alipay, Swish
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hb:diva-22395OAI: oai:DiVA.org:hb-22395DiVA, id: diva2:1383964
Subject / course
Business Administration
Supervisors
Examiners
Available from: 2020-01-10 Created: 2020-01-09 Last updated: 2020-01-10Bibliographically approved

Open Access in DiVA

HT2018BBA01(987 kB)22 downloads
File information
File name FULLTEXT01.pdfFile size 987 kBChecksum SHA-512
3d112f2006bd0ce9b33da317c8feb4873a1e7bbd9864d53073a319a35706520cf17eca7a8e49524911b95b3f02d7b4a484626ecdcfc9d3948bec01470f3d4693
Type fulltextMimetype application/pdf

By organisation
Faculty of Textiles, Engineering and Business
Business Administration

Search outside of DiVA

GoogleGoogle Scholar
Total: 22 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 42 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • harvard-cite-them-right
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf