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User involvement in developing mobile and temporarily interconnected systems
Högskolan i Borås, Institutionen Handels- och IT-högskolan.
2010 (engelsk)Inngår i: Information Systems Journal, ISSN 1350-1917, E-ISSN 1365-2575, Vol. 20, nr 2, s. 119-135Artikkel i tidsskrift (Fagfellevurdert) Published
Abstract [en]

Information systems (IS) research on user involvement has primarily theorized relationships between developers, managers and users in systems development. However, so far, marginal attention has been paid to differences in user involvement practices between information systems. This paper explores user involvement in developing mobile and temporarily interconnected systems (MTIS). We refer to MTIS as heterogeneous systems that rely on network technologies for increasing the ubiquity of information services for users on the move. Such systems are becoming increasingly important in leveraging, e.g. car infotainment, supply chain management and wireless e-commerce. With particular emphasis on the nature of MTIS and its implications for user involvement, the paper analyses the systems development process of an action research project. The findings suggest that user involvement practices need to be adapted to accommodate features of this class of systems. Being an early attempt to trace the implications of technology features such as use context switches and temporary system relationships, the paper contributes to the development of an updated theory of the user role in an era of increased system complexity and stakeholder ambiguity.

sted, utgiver, år, opplag, sider
Wiley-Blackwell Publishing Ltd. , 2010. Vol. 20, nr 2, s. 119-135
Emneord [en]
Informatics, Information Systems
HSV kategori
Forskningsprogram
Biblioteks- och informationsvetenskap
Identifikatorer
URN: urn:nbn:se:hb:diva-1455DOI: 10.1111/j.1365-2575.2009.00337.xLokal ID: 2320/11820OAI: oai:DiVA.org:hb-1455DiVA, id: diva2:869512
Tilgjengelig fra: 2015-11-13 Laget: 2015-11-13 Sist oppdatert: 2018-01-10

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