Open this publication in new window or tab >>2025 (English)In: Journal of Documentation, ISSN 0022-0418, E-ISSN 1758-7379, Vol. 81, no 7, p. 31-62Article in journal (Refereed) Published
Abstract [en]
Purpose
The aim of the research reported here was to determine how Lithuanian citizens engaged in information-seeking behaviour in response to the stress caused by the Russian invasion of Ukraine.
Design/methodology/approach
An interview survey was designed, using a semi-structured interview schedule. A convenience sample of 21 participants was obtained and the interviews lasted between 20 and 70 min. The schedule design was guided by the transactional theory of stress and coping and employed the Perceived Stress Scale.
Findings
A majority of participants experienced moderate to high levels of stress associated with the war in Ukraine. Information seeking and discussing information found with family members and friends played a significant role in helping to moderate stress. Most of the participants understood more than one language and, consequently, were able to compare local information sources with international sources. Only five participants were active users of social media, the rest were critical of these sources. All participants valued those sources they believed to be reliable and truthful.
Research limitations/implications
The small convenience sample of educated urban participants limits generalizability but provides indicative findings for future investigations into information behaviour during prolonged international conflicts.
Practical implications
The study highlights the importance of media literacy in managing psychological stress during geopolitical tensions, demonstrating how strategic information seeking and social support can serve as effective coping mechanisms.
Social implications
The research reveals psychological impacts of war beyond direct conflict zones, illustrating how communities develop collective emotional resilience through informed, critically engaged information practices.
Originality/value
The study provides unique insights by examining war-related stress in a neighbouring country not directly experiencing conflict, applying stress-coping theory to understand intricate information-seeking behaviours during a geopolitical crisis.
Keywords
Information behaviour, Information-seeking behaviour, Media use, Stress, Stress-coping theory, Ukraine, War
National Category
Information Studies
Research subject
Library and Information Science
Identifiers
urn:nbn:se:hb:diva-33120 (URN)10.1108/jd-06-2024-0156 (DOI)2-s2.0-85214131848 (Scopus ID)
2025-01-132025-01-132025-01-17Bibliographically approved