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Mauléon, Christina
Publications (8 of 8) Show all publications
Mauléon, C. (2017). Risky business or support? And for who? Investigating the enactment of digital management control systems in Swedish Primary schools.. In: : . Paper presented at The society for Risk Analysis-Europe, Lisbon, June 19-21, 2017. Lisbon
Open this publication in new window or tab >>Risky business or support? And for who? Investigating the enactment of digital management control systems in Swedish Primary schools.
2017 (English)Conference paper, Oral presentation with published abstract (Refereed)
Place, publisher, year, edition, pages
Lisbon: , 2017
Keywords
Digitalization, School, performance management system, performance measures, consequences
National Category
Social Sciences
Research subject
Business and IT
Identifiers
urn:nbn:se:hb:diva-14013 (URN)
Conference
The society for Risk Analysis-Europe, Lisbon, June 19-21, 2017
Funder
Forte, Swedish Research Council for Health, Working Life and Welfare, 2013-03687
Available from: 2018-04-26 Created: 2018-04-26 Last updated: 2018-04-26Bibliographically approved
Mauléon, C. & Spante, M. (2016). When digital supportsystems in school risk to fail: on the investigation of intended and unintended consequences on individual, organizational and societal levels.. In: : . Paper presented at The 2nd Nordic Risk Chapter Risk Conference, Gothenburg Sweden, November 14-15, 2016..
Open this publication in new window or tab >>When digital supportsystems in school risk to fail: on the investigation of intended and unintended consequences on individual, organizational and societal levels.
2016 (English)Conference paper, Oral presentation with published abstract (Refereed)
Keywords
Digitalisation, digital support systems, management control systems, school, incident, consequences
National Category
Social Sciences Engineering and Technology
Research subject
Business and IT
Identifiers
urn:nbn:se:hb:diva-12936 (URN)
Conference
The 2nd Nordic Risk Chapter Risk Conference, Gothenburg Sweden, November 14-15, 2016.
Projects
A study of Management Control System's and KPI's impact upon the individual, organization and society. Studying the translation and enactment of MCS's and KPI's in practice
Funder
Forte, Swedish Research Council for Health, Working Life and Welfare, 2013-01167
Available from: 2017-10-27 Created: 2017-10-27 Last updated: 2018-04-28Bibliographically approved
Mauléon, C. & Spante, M. (2015). Exploring the raison d’etre of an incident reporting system in an elementary school.. In: The future of Risk analys in the Nordic Countries: . Paper presented at Nordic chapter risk conference, Lund Sweden, November 16-17, 2015..
Open this publication in new window or tab >>Exploring the raison d’etre of an incident reporting system in an elementary school.
2015 (English)In: The future of Risk analys in the Nordic Countries, 2015Conference paper, Oral presentation with published abstract (Refereed)
Keywords
Management control system, incident reporting system, incidents, school, risk, safety, students
National Category
Social Sciences Interdisciplinary
Identifiers
urn:nbn:se:hb:diva-8591 (URN)
Conference
Nordic chapter risk conference, Lund Sweden, November 16-17, 2015.
Projects
Användningen av ledningssystem och nyckeltal för organisering och kontroll: En studie i hur dessa tolkas och ageras i praktiken med konsekvenser för individ, organisation och samhälle.
Funder
Forte, Swedish Research Council for Health, Working Life and Welfare, 2013-1167
Available from: 2016-01-15 Created: 2016-01-15 Last updated: 2018-06-14Bibliographically approved
Mauléon, C. (2015). Trygghetsrådet -TRR (1ed.). In: Lars Walter (Ed.), Mellan jobb - Omställningsavtal och stöd till uppsagda i Sverige: (pp. 44-56). Stockholm: SNS Förlag
Open this publication in new window or tab >>Trygghetsrådet -TRR
2015 (Swedish)In: Mellan jobb - Omställningsavtal och stöd till uppsagda i Sverige / [ed] Lars Walter, Stockholm: SNS Förlag , 2015, 1, p. 44-56Chapter in book (Refereed)
Place, publisher, year, edition, pages
Stockholm: SNS Förlag, 2015 Edition: 1
Series
Vinnova Information, ISSN 1650-3120 ; 11
Keywords
Omställning, arbetsmarknad, svenska modellen, omställningsavtal
National Category
Social Sciences
Identifiers
urn:nbn:se:hb:diva-8700 (URN)978-91-86949-69-3 (ISBN)
Projects
Kompetens och omställning
Funder
VINNOVA, 2009-01555
Available from: 2016-01-26 Created: 2016-01-26 Last updated: 2018-04-18Bibliographically approved
Mauléon, C. (2015). What’s up with the numbers? A study of the translation of key performance indicators at a nuclear powerplant.. In: European Group of Organizational Studies (EGOS)2015: Organizations and the Examined Life: Reason, Reflexivity and Responsibility. Paper presented at European Group of Organizational Studies (EGOS) Organizations and the Examined Life: Reason, Reflexivity and Responsibility, Athens Greece, July 2-4, 2015..
Open this publication in new window or tab >>What’s up with the numbers? A study of the translation of key performance indicators at a nuclear powerplant.
2015 (English)In: European Group of Organizational Studies (EGOS)2015: Organizations and the Examined Life: Reason, Reflexivity and Responsibility, 2015Conference paper, Published paper (Refereed)
Keywords
Management control systems, KPI, translation, enactment, safety, risk
National Category
Social Sciences
Identifiers
urn:nbn:se:hb:diva-8589 (URN)
Conference
European Group of Organizational Studies (EGOS) Organizations and the Examined Life: Reason, Reflexivity and Responsibility, Athens Greece, July 2-4, 2015.
Projects
Användningen av ledningssystem och nyckeltal för organisering och kontroll: En studie i hur dessa tolkas och ageras i praktiken med konsekvenser för individ, organisation och samhälle
Funder
Forte, Swedish Research Council for Health, Working Life and Welfare, 2013-1167
Available from: 2016-01-15 Created: 2016-01-15 Last updated: 2018-04-18Bibliographically approved
Mauléon, C. (2015). Why Key Performance Indicators?: A study of the translation of KPI’s at a nuclear power plant.. In: : . Paper presented at Nordic Academy of Management Conference (NFF), Copenhagen, August 12-14, 2015..
Open this publication in new window or tab >>Why Key Performance Indicators?: A study of the translation of KPI’s at a nuclear power plant.
2015 (English)Conference paper, Published paper (Refereed)
Keywords
Managment control systems, KPI, translation, enactment, safety, risk
National Category
Social Sciences
Research subject
Business and IT
Identifiers
urn:nbn:se:hb:diva-8590 (URN)
Conference
Nordic Academy of Management Conference (NFF), Copenhagen, August 12-14, 2015.
Projects
Användningen av ledningssystem och nyckeltal för organisering och kontroll: En studie i hur dessa tolkas och ageras i praktiken med konsekvenser för individ, organisation och samhälle.
Funder
Forte, Swedish Research Council for Health, Working Life and Welfare, 2013-1167
Available from: 2016-01-15 Created: 2016-01-15 Last updated: 2018-04-18Bibliographically approved
Mauléon, C. (2014). Management and control: implications for safety. A study of the use of Indicators at Ringhals AB.
Open this publication in new window or tab >>Management and control: implications for safety. A study of the use of Indicators at Ringhals AB
2014 (English)Report (Other academic)
Abstract [en]

Safety is more than the management of risk. It is more than the absence of accidents, avoidance of error or even the control of risk. Defining an organization as safe because it has a low rate of error or accident has the same limitations as defining health in terms of not being sick. Safety, seen as a collective property that emerges from the interaction between actors in an organization, is continuously maintained by a self-conscious dialectic between collective learning from success and a deep belief that no learning can be taken to be exhaustive as the knowledge base for the complex and dangerous operations is inherently and permanently imperfect. Safety, seen as a constructed human concept does not exist ‘out there’ independent of our minds and culture ready to be measured (Rochlin, 1999). However, performance measurement and indicators are today a fundamental principle of management in many organizations as the idea that well defined performance indicators may support the identification of performance gaps between current and desired performance and provide indication of progress towards closing the gaps. Indicators are thus seen as potent tools for aiding managers in focusing resources to particular areas of the organization that impact upon organizational outcomes; as well as being part of error detection to support safe practice and to build resilient organizations (Mauléon & Gauthereau, 2012; Gauthereau, 2001; Hutchins 1995). Following these arguments the pursuit of safety and performance measurement could seem to be conflicting. Based upon these assumptions the purpose of this pilot study has therefore been to investigate the use of Key Performance Indicators (KPI’s) or indicators as they are called at Ringhals AB in order to gain a deeper understanding of how this shapes organizational practice in terms of safety. The results show that RAB as an organization needs to reflect upon the way QPR as a management control tools is enacted within the organization as this have implications on organizational processes and output including the safety culture. Questions needed to be asked are how do employees interpret and translate indicators in their practice? How do data owners collect, translate and transfer data into the indicator system? how do indicator owners, managers and regulatory institutions and organizations requiring this data (e.g. WANO, SSM) translate it? And how is the indicator system continuously adapted in a continuously changing environment? As a culture of safety depends on remaining dynamically engaged in new assessments and avoiding stale, narrow, or static representations of the changing paths (revising or reframing the understanding of paths toward failure over time); safety should thus be seen as a dynamic non-event (Weick,1987; Hollnagel et al., 2006). And success in terms of safety belongs to organizations, groups and individuals who are resilient in the sense that they recognize, adapt to and absorb variations, changes, disturbances, disruptions, and surprises – especially disruptions that fall outside of the set of disturbances the system is designed to handle (Rasmussen, 1990; Rochlin, 1999; Weick et al., 1999; Sutcliffe & Vogus, 2003) but what is often neglected is that this need for adaptation and recognition includes the adaptation of indicators and performance measurement systems such as QPR.

Keywords
styrsystem, risk, organisering, ledning, control, nyckeltal, säkerhet, översättning, mätning, Företagsekonomi - organisation och ledarskap
National Category
Social Sciences Political Science (excluding Public Administration Studies and Globalisation Studies) Business Administration
Identifiers
urn:nbn:se:hb:diva-4660 (URN)2320/14654 (Local ID)2320/14654 (Archive number)2320/14654 (OAI)
Projects
Användningen av ledningssystem och nyckeltal för organisering och kontroll: En studie i hur dessa tolkas och ageras i praktiken med konsekvenser för individ, organisation och samhälle.
Funder
Forte, Swedish Research Council for Health, Working Life and Welfare, 2013-1167
Available from: 2015-12-17 Created: 2015-12-17 Last updated: 2018-01-10Bibliographically approved
Mauléon, C. (2013). Understanding Project Meetings as Conversational Dramas: A Close Study of the Co-construction of a Common Project Goal.. The International Journal of Interdisciplinary Educational Studies, 7(3), 9-22
Open this publication in new window or tab >>Understanding Project Meetings as Conversational Dramas: A Close Study of the Co-construction of a Common Project Goal.
2013 (English)In: The International Journal of Interdisciplinary Educational Studies, ISSN 2327-011X, Vol. 7, no 3, p. 9-22Article in journal (Refereed) Published
Abstract [en]

This paper presents a close study of a project meeting which had the purpose of creating a shared understanding, within the project, of the project goal. The aim of the paper is to contribute to more knowledge of what may go on in such meetings, as this knowledge can support joint directed action in both projects and organizations. The setting is an introductory meeting to Knowledge Overlapping Seminars (KOS) in a Six Sigma project with actors from different knowledge domains participating. Design: Participative observation and action research. Findings: This study shows how the co-construction of a shared understanding of the project goal was a highly emotional process. In the meeting co-construction involved the negotiation and re-negotiation of the project member’s different perspectives of the project goal. By accepting and managing the emotional turns in the meeting the facilitator supported the actor’s co-construction of a shared understanding of the project goal. Value: Through its thick descriptions this study contributes to the understanding of how identity, emotion and co-construction of a shared understanding are intertwined relational processes which shape and are shaped in action and as such can affect organizational outcomes.

Place, publisher, year, edition, pages
Common Ground, 2013
Keywords
Action, Co-construction, Conversation, Emotion, Identity, Joint Directed Action, Meaning Making, Project Meeting
National Category
Social Sciences Business Administration Social Sciences Interdisciplinary
Research subject
Business and IT
Identifiers
urn:nbn:se:hb:diva-1799 (URN)2320/13298 (Local ID)2320/13298 (Archive number)2320/13298 (OAI)
Available from: 2015-11-13 Created: 2015-11-13 Last updated: 2018-01-10Bibliographically approved
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