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Lindh, Maria
Publications (10 of 17) Show all publications
Lindh, M. (2017). Cloudy talks: Exploring accounts about cloud computing. (Doctoral dissertation). Borås: Högskolan i Borås
Open this publication in new window or tab >>Cloudy talks: Exploring accounts about cloud computing
2017 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

The aim of this thesis is to discuss the character, purpose, and use of the language surrounding new technology, specifically cloud computing. The thesis is situated within library and information science. Its theoretical basis and argumentation builds upon notions articulated by Berger and Luckmann (1966), known as “the social construction of reality”, and upon conceptual metaphor theory developed by Lakoff and Johnson (2003). The thesis discusses the consequences of how cloud computing is explained and legitimised by various actors, such as cloud providers, computer scientists, IT professionals, business leaders, and strategic staff in organisations that had implemented cloud services. It builds on four articles that are based on diverse empirical materials and methods.

A starting point is that IT has been talked about as neutral and unobtrusive. Instead, the results of this thesis show that accounts about IT hide its complexity both regarding its implementation and use. Talk about computing as a utility from the 1950s and forward was surprisingly precise in predictions concerning future IT. However, rather than accepting such accounts as communicating clear insights, it can be argued that this use of language led to the legitimation and institutionalisation of certain normative ways to talk about IT. The utility metaphor could, therefore, be seen as a powerful persuasive device, guiding changes in policies and investments. In today’s promulgation of cloud technologies by Google, Apple, Facebook and Amazon, the four internet giants sometimes referred to as GAFA, it is possible to distinguish the extension of the utility metaphor into images of power, choice, and a transformed life, while complexity issues are considerably downplayed.

Societies, organisations, and individuals all over the world are now, more than ever before, connected to the internet through various cloud technologies. Scrutinised in the thesis are accounts about Google Apps for Education (GAFE), a suite of cloud-based apps increasingly introduced in schools in Sweden and all over the globe. These cloud services are described as free and able to fulfil various user needs. This persuasive promulgation, together with various rhetorical strategies in their privacy policies, disguises the circumstance that Google exploits user information for its own business purposes by creating algorithmic identities of users based on individual web behaviour. With customers’ utilisation, cloud providers such as Google can act powerfully from a distance. As they develop remote control through their widespread cloud technology, they can affect individuals, businesses, and society at large. In this and other ways, IT will continue to reshape communication, the way people relate to each other, and to themselves. 

Place, publisher, year, edition, pages
Borås: Högskolan i Borås, 2017. p. 96
Series
Skrifter från Valfrid, ISSN 1103-6990 ; 62
Keywords
information management, cloud computing, cloud services, cloud technology, social constructionism, social construction of reality, conceptual metaphor theory, Google Apps for Education (GAFE), GAFA, algorithmic identities
National Category
Information Studies Communication Studies
Research subject
Library and Information Science
Identifiers
urn:nbn:se:hb:diva-11178 (URN)9789198165326 (ISBN)9789198165333 (ISBN)
Public defence
2017-02-10, c203, Allégatan 1, Borås, 13:00
Available from: 2017-01-12 Created: 2016-11-28 Last updated: 2017-02-10Bibliographically approved
Lindh, M. & Nolin, J. (2017). GAFA speaks: Metaphors in the promotion of cloud technology. Journal of Documentation, 73(1)
Open this publication in new window or tab >>GAFA speaks: Metaphors in the promotion of cloud technology
2017 (English)In: Journal of Documentation, ISSN 0022-0418, E-ISSN 1758-7379, Vol. 73, no 1Article in journal (Refereed) Accepted
Abstract [en]

Purpose: The article explores persuasive rhetoric in the legitimization of cloud computing by critically scrutinizing metaphorical devices utilized by leaders of the cloud industry. This article introduces a critical approach to the promotion of cloud technology.

Design/methodology/approach: 13 video clips from YouTube.com were analysed, containing presentations and talks delivered by leaders of Google, Apple, Facebook and Amazon – four of the most influential companies within the IT industry, sometimes referred to as GAFA. With the help of conceptual metaphor theory, often-repeated metaphors for cloud technologies reveal what properties were promoted and hidden.

Findings: GAFA mainly used the same persuasive metaphors to promote cloud computing’s positive aspects. Potentially negative or complex issues were mostly avoided. Implicitly, GAFA exerts power through the extensive dissemination of their metaphors and these are used in order to negotiate and overcome doubts about cloud computing and related technologies.

Originality/value: This is the first study aimed at understanding the persuasive rhetoric of GAFA, seen as a uniform object of study, in the legitimization of cloud computing.

Keywords
cloud providers, cloud technology, Conceptual metaphor theory, marketing rhetoric, GAFA
National Category
Information Studies
Research subject
Bussiness and IT; Library and Information Science
Identifiers
urn:nbn:se:hb:diva-10712 (URN)
Projects
PhD thesis
Available from: 2016-09-16 Created: 2016-09-16 Last updated: 2017-11-21Bibliographically approved
Lindh, M. (2016). As a Utility – Metaphors of Information Technologies. Human IT, 13(2), 47-80
Open this publication in new window or tab >>As a Utility – Metaphors of Information Technologies
2016 (English)In: Human IT, ISSN 1402-1501, E-ISSN 1402-151X, Vol. 13, no 2, p. 47-80Article in journal (Refereed) Published
Abstract [en]

Building on conceptual metaphor theory, this article investigates and argues the importance of the utility metaphor in discussions shaping information technologies. The results reveal that the utility metaphor has been evoked in different shapes and forms continually since the late fifties relating, for example, to concepts such as Time-sharing, Computer networks, The computer grid, Utility computing, and – the contemporary metaphor – Cloud computing.

Place, publisher, year, edition, pages
Borås: Högskolan i Borås, 2016
Keywords
Conceptual metaphor theory, cloud computing, perceptions, information technology, Social shaping of technology
National Category
Other Computer and Information Science Information Studies
Research subject
Library and Information Science; Bussiness and IT
Identifiers
urn:nbn:se:hb:diva-10679 (URN)
External cooperation:
Available from: 2016-09-12 Created: 2016-09-12 Last updated: 2018-01-10Bibliographically approved
Lindh, M. & Nolin, J. (2016). Information We Collect: Surveillance and Privacy in the Implementation of Google Apps for Education. European Educational Research Journal (online), 15(6), 644-663
Open this publication in new window or tab >>Information We Collect: Surveillance and Privacy in the Implementation of Google Apps for Education
2016 (English)In: European Educational Research Journal (online), ISSN 1474-9041, E-ISSN 1474-9041, Vol. 15, no 6, p. 644-663Article in journal (Refereed) Published
Abstract [en]

The aim of this study is to show how Google’s business model is concealed within Google Apps forEducation (GAFE) as well as how such a bundle is perceived within one educational organisation,consisting of approximately 30 schools. The study consists of two parts: 1) a rhetorical analysisof Google policy documents and 2) an interview study in a Swedish educational organisation.By making an implicit demarcation between the two concepts (your) ‘data’ and (collected)‘information’ Google can disguise the presence of a business model for online marketing and, atthe same time, simulate the practices and ethics of a free public service institution. This makesit problematic for Swedish schools to implement Google Apps for Education, bearing in mindGoogle’s surveillance practices for making profits on pupil’s algorithmic identities. From a frontend viewpoint of Google Apps for Education, the advantages of the services are evident to theusers, and emerge in the study, whereas back end strategies are relatively hidden.

Keywords
Cloud computing, algorithmic identities, Google Apps for Education (GAFE), privacy, surveillance economy
National Category
Information Studies
Research subject
Bussiness and IT; Library and Information Science; Teacher Education and Education Work
Identifiers
urn:nbn:se:hb:diva-10709 (URN)10.1177/1474904116654917 (DOI)000387459500003 ()2-s2.0-84994078599 (Scopus ID)
Projects
PhD thesis
Note

Published online before print June 27, 2016

Available from: 2016-09-16 Created: 2016-09-16 Last updated: 2017-11-21Bibliographically approved
Lindh, M., Nolin, J. & Nowé Hedvall, K. (2016). Pupils in the clouds: Implementation of Google Apps for Education. First Monday, 21(4)
Open this publication in new window or tab >>Pupils in the clouds: Implementation of Google Apps for Education
2016 (English)In: First Monday, ISSN 1396-0466, E-ISSN 1396-0466, Vol. 21, no 4Article in journal (Refereed) Published
Abstract [en]

The study focuses on the implications of affordances identified in Google Apps for Education (GAFE), by strategic staff within a Swedish school organisation, with responsibility for schools in around 30 municipalities. A complex picture emerged, where GAFE was perceived both as a neutral, well-functioning tool and as a means of educating in partly new ways. Furthermore, the study shows that GAFE, despite its characteristic of being a non-generative appliance, still can be used in creative ways. The implementation of cloud technology, such as GAFE, endorses a tunnel-vision affordance that downgrades more nuanced perceptions of the different technological, economical, and ethical aspects of the technology. Studying GAFE, different tensions of power emerge: Google vs. the school, IT professionals vs. teachers, management vs. teachers, teachers vs. pupils, Google vs. pupils.

Keywords
Google Apps for Education, affordance, tunnel-vision affordance, cloud computing, tethered appliances
National Category
Information Studies
Research subject
Bussiness and IT; Library and Information Science; Teacher Education and Education Work
Identifiers
urn:nbn:se:hb:diva-10711 (URN)10.5210/fm.v21i4.6185 (DOI)
Projects
PhD thesis
Available from: 2016-09-16 Created: 2016-09-16 Last updated: 2017-11-21Bibliographically approved
Bartholdsson, K. & Lindh, M. (2014). Från idé till handling: en utvärdering av projektet Företagsam högre utbildning - entreprenöriell kompetens för kursansvariga (FHU). Högskolan i Borås
Open this publication in new window or tab >>Från idé till handling: en utvärdering av projektet Företagsam högre utbildning - entreprenöriell kompetens för kursansvariga (FHU)
2014 (Swedish)Report (Other academic)
Place, publisher, year, edition, pages
Högskolan i Borås, 2014. p. 46
National Category
Pedagogical Work
Research subject
Library and Information Science; Teacher Education and Education Work
Identifiers
urn:nbn:se:hb:diva-4652 (URN)2320/13769 (Local ID)978-91-87525-21-6 (ISBN)978-91-87525-22-3 (ISBN)2320/13769 (Archive number)2320/13769 (OAI)
Note

Sponsorship:

Tillväxtverket

Available from: 2015-12-17 Created: 2015-12-17
Brorström, B., Sundeen, J., Lindh, M., Torhell, C., Myrdal, J., Calmfors, L., . . . Nolin, J. (2011). Från Högskolan i Borås till Humboldt, volym 2. Högskolan i Borås
Open this publication in new window or tab >>Från Högskolan i Borås till Humboldt, volym 2
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2011 (Swedish)Report (Other academic)
Alternative title[sv]
Bildning och kunskapskulturer
Abstract [sv]

Bildningsbegreppet har åter blivit föremål för livlig debatt. I denna rapport finns fem föreläsningar om ett bildningbegrepp för vår tid dokumenterade. Janken Myrdal skriver om de två kulturerna – humanvetenskap och naturvetenskap; Lars Calmfors diskuterar bildningsbegreppets plats i den nationalekonomiska disciplinen; Hans Ruin analyserar förhållandet mellan Wilhelm von Humboldts förståelse av översättandets problem och dennes bildningssyn; Jörgen Tholin redogör för hur Högskolan på Gotland ska bli Sveriges främsta lärosäte för modern bildning och avslutningsvis reflekterar Jan Nolin över vilka följder som övergången från tryckt till digital publicering kan få för vetenskapssamhället.

Place, publisher, year, edition, pages
Högskolan i Borås, 2011
Series
Vetenskap för profession: rapport, ISSN 1654-6520 ; 16
National Category
Philosophy Pedagogy
Identifiers
urn:nbn:se:hb:diva-4491 (URN)2320/7767 (Local ID)978-91-85659-71-5 (ISBN)2320/7767 (Archive number)2320/7767 (OAI)
Available from: 2015-12-17 Created: 2015-12-17
Birrell, D., Menzies, K., Maceviciute, E., Wilson, T., Wollschläger, T., Konstantelos, L., . . . Zabos, A. (2011). Shaman: D14.2 - report on demonstration and evaluation activity in the domain of "memory institututions". SHAMAN: Sustaining heritage access through multivalent archiviNg
Open this publication in new window or tab >>Shaman: D14.2 - report on demonstration and evaluation activity in the domain of "memory institututions"
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2011 (English)Report (Other academic)
Abstract [en]

1. The report describes the demonstration and evaluation of ISP1, which was designed to demonstrate the potential of the SHAMAN framework for digital preservation in the context of memory institutions and for the research and development community. 2. The demonstration process was carried out by means of presentations based on screen-casts in three locations, Frankfurt, Vilnius and Glasgow. The audiences for the demonstrations consisted persons occupying of a wide range of roles in memory institutions, including senior management, operational level staff and IT support staff. 3. The evaluation is based on the reports of focus groups held in the three locations, together with structured data from self-completed questionnaires, administered on the same occasions. 4. Participants in the focus groups responded favourably to the ideas demonstrated in the presentations. There was particular interest in the choice of mainly open source software and in automation of processes, both of which have cost reduction implications, and in the idea of a digital preservation policy: the majority of participating organizations had no such policy. Participants also drew attention to aspects of preservation which they found lacking in the presentation and which were desirable, specifically: the preservation of font information; working with already obsolete formats; the automatic extraction of necessary metadata; the fact of mixed media archives involving, e.g., film and audio files; support for controlled vocabularies for search and discovery; and demonstration of workflows at a more practical level. 5. The questionnaire results revealed most approval of the retrieval and verification capabilities and less for the ingest processes. Otherwise the results supported the findings from the focus groups in general. There was a division of opinion over the value of the Multivalent browser and the application of grid technology, possibly because of differences in knowledge of these matters. Highest priority was assigned to data migration, access and authentication and bit stream preservation and least to independence standards and search capacity – issues that may be worth further exploration. 6. Evaluation has also been performed to determine the project‟s impact on the R&D community by means of submission and rejection rates of papers to journals and conferences, and bibliometric and Webometric analyses. The results demonstrate that the research outputs from the project are of interest to the R&D community and that the impact of the project as a whole compares favourably with other European projects in the digital preservation area. 7. The evaluation has revealed strengths and shortcomings in the demonstration process, which will influence the development of demonstrators for ISP2 and ISP3. The SHAMAN framework for digital preservation is seen as offering new possibilities and rigorous methods for the field by the practitioners in memory institutions.

Place, publisher, year, edition, pages
SHAMAN: Sustaining heritage access through multivalent archiviNg, 2011
Keywords
digital preservation
National Category
Computer and Information Sciences Information Studies
Research subject
Library and Information Science
Identifiers
urn:nbn:se:hb:diva-4511 (URN)2320/9648 (Local ID)2320/9648 (Archive number)2320/9648 (OAI)
Note

Sponsorship:

EU: 7th framework programme

Available from: 2015-12-17 Created: 2015-12-17 Last updated: 2018-01-10
Lindh, M., Sundeen, J. & Torhell, C. (2010). Från Högskolan i Borås till Humboldt. Vetenskap för profession, 9-14
Open this publication in new window or tab >>Från Högskolan i Borås till Humboldt
2010 (Swedish)In: Vetenskap för profession, ISSN 1654-6520, p. 9-14Article in journal (Other academic) Published
Abstract [sv]

I början av september 2010 publicerade Sydsvenska Dagbladet en intervju med den då nytillträdde universitetskanslern Lars Haikola. Ställd inför frågan om betydelsen av stora förändringar inom högskolesektorn – såsom ökat självstyre för lärosätena, kårobligatoriets avskaffande och införandet av studieavgifter för utomeuropeiska studenter – svarade Lars Haikola att reformer som dessa kommer att leda till en mer ”adekvat högskola” – till en högre utbildning och forskning som är ”bättre anpassad till tidens krav”.

Place, publisher, year, edition, pages
Högskolan i Borås, 2010
National Category
History of Ideas
Identifiers
urn:nbn:se:hb:diva-2912 (URN)2320/7234 (Local ID)978-91-85659-68-5 (ISBN)2320/7234 (Archive number)2320/7234 (OAI)
Available from: 2015-11-13 Created: 2015-11-13 Last updated: 2017-09-05Bibliographically approved
Höglund, L., Persson, B., Nyström, M., Forsgren, O., Sarv, H., Hallnäs, L., . . . Sahlin, K. (2010). Från Högskolan i Borås till Humboldt, volym 1. Högskolan i Borås
Open this publication in new window or tab >>Från Högskolan i Borås till Humboldt, volym 1
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2010 (Swedish)Report (Other academic)
Alternative title[sv]
Den svenska högskolans roll i en motsägelsefull tid
Abstract [sv]

Under våren 2010 genomfördes en serie om fyra seminarier med namnet ”Från Högskolan i Borås till Humboldt: Perspektiv på universitetsidén under 200 år”. Det primära syftet var att diskutera den svenska högskolans roller i en tid präglad av stora förväntningar och motsägelsefulla krav på akademin. Denna rapport utgör en dokumentation av seminarieseriens innehåll. Professor Sven-Eric Liedman skriver med samtidskritisk udd om universitetens historia; professor Mats Benner beskriver och analyserar fyra historiska idealtyper av universitet samt belyser det förändringstryck som högskolesektorn verkar under; professor Kerstin Sahlin riktar intresset mot hur universitet skiljer sig från andra organisationer och ger sin bild av hur detta faktum bör återspegla sig i besluts- och ledningsstrukturer. Seminarieserien och rapporten är ett led i Högskolan i Borås kontinuerligt pågående självreflektion och arbete med frågor som rör professionslärosätets identitet och profil. I rapportens senare del presenteras sex korta reflektioner om och/eller seminarieseriens teman utifrån Högskolan i Borås horisont. Reflektionerna är skrivna av professorer från alla högskolans sex institutioner.

Place, publisher, year, edition, pages
Högskolan i Borås, 2010
Series
Vetenskap för profession: rapport, ISSN 1654-6520 ; 15
National Category
Philosophy Pedagogy
Identifiers
urn:nbn:se:hb:diva-4470 (URN)2320/6812 (Local ID)978-91-85659-68-5 (ISBN)2320/6812 (Archive number)2320/6812 (OAI)
Available from: 2015-12-17 Created: 2015-12-17
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